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Who We Are

 

Thank you for your interest in J. Huber & Associates, a management consulting firm that specializes in reducing process costs by improving customer service.

 

For two decades, J. Huber & Associates has been a proven resource for transforming manufacturing and distribution operations. Over the past thirteen years, Mr. Huber has now applied this experience to library operations. The results have been a dramatic improvement in both library customer service and productivity performance. more

 

 

What We Do

 

Please feel free to contact Mr. Huber directly to discuss your issues and opportunities regarding:

 

Improving Service While Reducing Cost

  • Transform your new book delivery service performance

  • Transform your holds/reserves delivery process

  • Optimize your delivery routes and system 

  • Improve your branch staff circulation productivity

  • Create a Culture of Change at your Library

 

Create Your Purposed-Based Library

  • Develop your Community Pyramid of Heirachial Needs

  • Develop Value Based Dashboard Metrics

  • Create a Resource Staffing Plan

  • Create a Targeted Marketing Plan

  • Become the focal point for community transformation

 

What We Provide

 

Once we have evaluated your needs we can provide:

 

  • On-site process design and project management support

  • AMH Sorting Strategic Planning

  • No-Totes Solution Design and Implementation

  • Service and cost improvement work shops and webinars

  • Architectural process design consultation

  • Off-site Lean and Purposed-Based project management support and consultation

Announcements

Purpose-Based Library Management Software - STRATUM Q

In Pilot Development

Imagine software built to support the concepts of the Purpose-Based Library. That imagination is becoming reality. StratumQ is in development and pilot projects are in process. 

"The Purpose-Based Library" from ALA Publishing

In The Purpose-Based Library, John Huber builds on more than a decade of helping libraries survive and succeed, demonstrating that when libraries focus on their true mission and purpose, they can create real growth opportunities. 

 

Available Now "Lean Library Management"

Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. 

Get ahead of outsourcing

Read Mr. Huber's American Libraries Magazine article in the January 2011 issue, "Stave off privatization with a lean, mean library management machine"

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