Webinars

 

We offer one and two hour webinars or a series of webinars that allows you and your library to learn how to improve customer service, cut costs and employ effective process redesign to everyday processes.  We can custom fit our webinars below to your unique requirements.

Lean Library Management
Purpose-Based Library Management

In our Lean Library Webinars we customize our approach to your library or associations need. by conducitng either a one hour overview session of Lean, its concepts, tools and benefits, or a more in depth series of webinars, including case studies and on line discussions.

 

The learning objectives for the Lean Webinars include:

 

  1. How to create a culture of change.

  2. How to employ service driven metrics.

  3. How to use service improvements to reduce costs.

  4. How to employ effective process redesign.

  5. How to eliminate redundancies in everyday processes.

  6. The benefits of the "holds label solution" in your unique environment.

  7. The benefits of the "no totes" solution in your environment.

  8. The fundamentals of good technical services department design.

In our Purpose-Based Library Management Webinars we customize our approach to your library or associations need. by conducting either a one hour overview session of the Purposed-Based Methodology, its concepts, tools and benefits, or a more in depth series of webinars, including case studies and on line discussions.

 

The learning objectives for the Purpose-Based Library

Management Webinars include:

 

 

  • The difference between a mission driven library and purpose-based library.

  • The benefits of value driven service metrics. 

  • How the Purpose-Based Library's Community Pyramid can drive your success and growth.

 

If you're interested in any of our webinars just give us at call at (918) 691-7864 or send us an email at jhaconsults@gmail.com.

Contact Us Today

 

Email: jhaconsults@gmail.com

Phone: (918) 691-7864

 

© 2015 by

J. Huber & Associates

Tulsa, OK