John Huber, President, formed the management consulting firm J. Huber and Associates in 1986. Focused on the tools, principles, and concepts of Lean, Mr. Huber has dedicated his career to helping organizations dramatically improve their customer service through improved process performace. As a pioneer in the TPS/ Lean revolution, Mr. Huber has traveled the country assisting more than 200 manufacturing, distribution, retail, and library organizations transform their operations. For the library world, Mr. Huber has developed breakthrough ideas including the holds-label solution and the no-totes delivery solution. Mr. Huber has a bachelor's degree in industrial engineering and management from Oklahoma State University and holds three U.S. patents.